Privacy Policy

Last Updated: November 5, 2024

Playnet is a product and service provided by POC Innovative Lab, Inc. (“POC Lab,” “we,” “our,” or “us”), a company dedicated to fostering innovation in gaming and brand engagement. This Policy explains how we collect, use, disclose, and protect your personal information (“Personal Information”) when you access and use our Services.By accessing or using the Services, you agree to the terms of this Policy. If you do not agree, please discontinue using the Services.

1. Information We Collect

1.1 Personal Information

We collect Personal Information that identifies, relates to, or could reasonably be linked to you when you interact with our Services. Examples include:
- Account Information: Your email address or wallet address used during registration.
- Optional Information: Social media handles (e.g., Discord or Twitter usernames) if you choose to provide them for enhanced functionality or engagement.
- Usage Metadata: Dates and times of account creation, last login activity, and other interaction details.
- Access Credentials: Secure login credentials (e.g., wallet keys or authentication tokens) used to access your account.

1.2 Blockchain and Transaction Data

- Public Blockchain Data: Any digital asset transactions conducted through the Services are publicly visible on blockchain networks. POC Lab does not control or alter blockchain records.
- Non-Custodial Service: We do not store private keys for your wallet. You are responsible for securing your private keys and wallet credentials.

1.3 Additional Terms

We may collect certain non-personally identifiable information about how you interact with the Services, including:
- Device and browser information;
- Interaction data such as clicks, time spent on features, and navigation;
- Aggregated data for analytics and performance improvement.

2. How We Use Your Information

We use the information collected to:
1. Operate and Maintain the Services:
- Facilitate account creation and secure access.
- Provide tools for digital wallet management and community engagement.
- Display relevant transaction data.
2. Improve User Experience:
- Analyze trends and performance metrics.
- Customize the content and features of the Services based on user feedback and activity.
3. Communicate with You:
- Respond to support inquiries and resolve issues.
- Send updates, alerts, and service-related notifications.
4. Ensure Security and Compliance:
- Detect and mitigate unauthorized access or fraudulent activity.
- Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area or the United Kingdom, our legal bases for processing your Personal Information under the General Data Protection Regulation (“GDPR”) include:
- Consent: You have explicitly agreed to the processing of your data for specific purposes.
- Contractual Necessity: Processing is required to fulfill our obligations under a contract with you (e.g., to provide the Services).
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as ensuring the security and functionality of the Services, except where your fundamental rights override those interests.

4. Disclosure of Information

We may share your Personal Information under the following circumstances:

4.1 Service Providers
We may share your Personal Information with trusted third-party vendors, consultants, and other service providers to perform services on our behalf, including hosting, analytics, and customer support.

4.2 Legal Obligations
We may disclose Personal Information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests by public authorities.

4.3 Business Transactions
In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Information may be transferred as part of the transaction.

4.4 With Your ConsentWe may share your information with third parties if you have provided explicit consent.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no data transmission over the internet or blockchain is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

6. International Data Transfers

As a U.S.-based company, POC Lab processes data primarily in the United States. By using our Services, you acknowledge that your Personal Information may be transferred to and stored in countries that may not have the same data protection laws as your home jurisdiction.

7. Children's Privacy

The Services are not directed at children under the age of 13. We do not knowingly collect Personal Information from individuals under 18. If you become aware that a minor has provided us with Personal Information, please contact us immediately, and we will take appropriate action to remove such data.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:
- Access: Request a copy of the Personal Information we hold about you.
- Correction: Request correction of inaccurate or incomplete Personal Information.
- Deletion: Request the deletion of your Personal Information.
- Objection: Object to our processing of your Personal Information based on legitimate interests.
- Data Portability: Request a structured, machine-readable copy of your Personal Information.To exercise these rights, contact us at: privacy@playnet.example.

9. Retention of Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Third-Party Services

The Services may link to or integrate with third-party applications, websites, or platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Policy periodically to reflect changes in our practices or applicable laws. We will provide notice of material changes, and your continued use of the Services constitutes your acceptance of the updated Policy.

12. Contact Information

If you have questions about this Policy or need assistance with your privacy rights, please contact us at:
Email: hello@poclab.io